Terms & Conditions of Sale
No refunds are permitted. All class passes are non-transferable and cannot be shared between friends or partners. Pass extensions due to timetable changes are at the discretion of the class tutor. It is the responsibility of the client to notify the tutor of any illness or health concern that they may have prior to (or at the latest) at the commencement of their next scheduled class and to stop immediately should any pain or strain arise from any prescribed exercises.
All private sessions are subject to a 24-hour cancellation policy. Any booked sessions for Flexible Pass Holders must be cancelled within 24 hours, online via Mind Body or Move GB. In any other case, the session will be charged and deducted from the remainder of the Client’s Class Pass. Pass end dates are subject to change only in the event of tutor absence. ALL passes must be validated within 2 months of purchase.
We all have unexpected things happen in our lives, so if you have booked classes and have to miss a class due to sickness, historically it's been possible to do a 'make-up' class.
However, as the pass options already include great savings on the cost of individual classes, in the event of sickness or other cause for cancellation it is not possible to extend any passes.
All the conditions of this etiquette guide are subject to the discretion of the class tutor.
Marketing Communications from Us
You always have the opportunity to opt out of our marketing communications with you or change your preferences by following a link in the footer of all non-transactional email messages from us or by emailing us at email@example.com. Some communications from us are considered transactional or service communications (for example, important account notifications and billing information), and your account(s) for Barre Studio Brighton services are provided to you upon the condition that you receive these communications from us.
You must cancel your account(s) for Barre Studio Brighton products and services, as applicable, if you do not wish to receive any transactional or service communications. To cancel your Barre studio Brighton account(s), please email or write to us.You may still receive marketing communications from us even after you cancel your account unless you also opt-out of our marketing communications, as described above.
We may contact you by telephone, with your consent where applicable, for marketing purposes. If you do not want to receive marketing calls, please update your preferences on Mind Body (direct subscribers) or by contacting us directly (Third Party subscribers, for example via Move GB).
Information from Third Parties
If an account or profile was created without your knowledge or authorization, please contact customer support at the brand on which the account or profile is located to request removal of the account or profile.
Retention of Personal Information
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years following the later of (i) the date on which you terminate your use of the Services or (ii) May 25, 2018, unless we are otherwise required by law or regulation to retain your personal information for longer.
Where the European Union’s General Data Protection Regulation 2016/679, or GDPR, applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. To exercise any of your rights, please write to us at our registered business address. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.
You have the right to know whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.
You have the right to receive a subset of the personal information you provide us if we process it on the legal bases of our contract with you or with your consent in a structured, commonly used and machine-readable format and a right to request that we transfer such personal information to another party. If you wish for us to transfer the personal information to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the personal information or its processing once received by the third party.
You have the right to require us to correct any personal information held about you that is inaccurate and have incomplete data completed. Where you request correction, please explain in detail why you believe the personal information we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required. Please note that while we assess whether the personal information we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.
You may request that we erase the personal information we hold about you in the following circumstances:
- where you believe it is no longer necessary for us to hold the personal information;
- we are processing it on the basis of your consent and you wish to withdraw your consent;
- we are processing your data on the basis of our legitimate interest and you object to such processing;
- you no longer wish us to use your data to send you marketing; or
- you believe we are unlawfully processing your data.
Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure.
Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in the following circumstances:
- You believe the personal information is not accurate for the period it takes for us to verify whether the data is accurate;
- We wish to erase the personal information as the processing we are doing is unlawful but you want us to simply restrict the use of that data;
- We no longer need the personal information for the purposes of the processing but you require us to retain the data for the establishment, exercise or defense of legal claims; or
- You have objected to us processing personal information we hold about you on the basis of our legitimate interest and you wish us to stop processing the personal information while we determine whether there is an overriding interest in us retaining such personal information.
You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.
You also have the right, at any time, to object to our processing of data about you in order to send you marketing, including where we build profiles for such purposes and we will stop processing the data for that purpose.
Withdrawal of Consent
Where you have provided your consent to us processing your personal data, you can withdraw your consent at any time by email us at firstname.lastname@example.org
Third Party Links and Information Collection and Use by Our Users
Some of our Services provide links to other websites. Because we do not control the information policies or practices of these third party sites, you should review their privacy policies to learn about how they collect and use personal information.
You may also log in to some of our Services using sign-in services such as Mind Body and Move GB. These services will authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address to pre-populate our sign up form.
Our Services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.
Move GB clients: Data Transfer
In order for us to provide the Services to you, relevant information (your name and contact details) will be transferred to, and stored at/processed on Mind Body (booking software). We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.
Notification of Changes
Last modified May 17, 2018
Barre Studio Brighton
Studio 11, Open Market